Located in the historic "Whaling City" of New Bedford, Massachusetts, Computer Fix opened for business in February, 2006. Lee is the founder and sole proprietor. He discovered that there was a need for affordable PC repair while in college, majoring in laboratory science and minoring in crashing his computer. Repeatedly. Financial aid not being available to fund repairing his PC on a regular basis, and unwilling to pay local computer technicians' kids' college tuitions to Harvard University, Lee was forced to learn how to fix his own computer. Realizing that he had a knack for it, he switched his major to computers.
Why Computer Fix? Every PC repair business, whether large or small, gets only one opportunity to truly shine. That's the first time every new customer places his or her PC in its care. However, not every PC repair business gets a second chance. That's because many people are left either disappointed by the lack of follow-up support, or dumbfounded by the high costs that they're expected to pay for what would seem a simple repair, and, many times, both. Computer Fix will never suggest that you pay for repairs or parts that are unnecessary, and will also never spring any surprise charges on you. At Computer Fix, honesty is the best policy. With over 75% of my business being returning customers and referrals, I'm able to say with confidence that if you didn't call me first, you'll wish you did.
When I talk about providing quality service, that's a commitment. When customers talk about getting quality service, it's a referral. As an accredited business with the BBB since 2007, Computer Fix not only strives to satisfy its customers, it is constantly designing and implementing new ways of doing it. Referring a business to a friend or family member is the best way to say thanks for a job well done. Over 75% of my schedule is devoted to people who already know where to turn when they need to trust someone to do the work right, the first time - people who know the difference between quality service, and just bragging.